Summary

  • Car repair costs have surged by almost 20% in the past year, exceeding the national inflation rate, largely due to the shortage of auto parts and the increased age of cars on the road.
  • Consumer expectations for quick turnaround times and convenience in car repairs have prompted repair shops to invest in digital tools, resulting in increased costs for customers.
  • The complexity of modern cars, including the integration of technology and the rise of electric vehicles, has made repairs more difficult and time-consuming, leading to higher labor and parts costs.